Share this Job


Date: Nov 21, 2020

Location: Greenville, SC, US, 29605

Company: Prisma Health

Bilingual (Spanish / English) candidates are encouraged to apply.

Requisition # 65527 

Employment Type Full-time 

Job Class
Job Summary

Understands the overall organizational goals for timely and appropriate resolution of accounts. Works in accordance with Patient Friendly standards consistent with GHS policies and procedures ensuring complete, accurate, and compliant processes resulting in optimal collection and customer service performance for the organization. This includes the collection of deductibles, co-pays and co-insurances as well as payment towards accounts classified as self-pay. In depth deomgraphic and financial assessments are performed, generally at the bedside, and analyzed to determine an appropriate payor source. Follow up form the assessment may include the need to assist the patient and contact outside agencies such as Vocational Rehabilitation, Department of Health and Human Services, Social Security Administration and others. The position works collaboratively with Social Work and Outcomes Management to support their initiatives with ensuring the most appropriate continuum of care for the patient. 

Supervisory/Management Responsibilities
This is a non-management job that will report to a supervisor, manager, director or executive.
Minimum Education

High School diploma or equivalent 

Minimum Experience

3 years - Health Care Revenue Cycle Experience (such as Billing, Collections, and/or Customer Service)

Required Certifications/Registrations/Licenses
Specific Acceptable Credentials (if applicable)


In lieu of the Above Minimum Requirements

Bachelor's degree and 3 years experience in a service industry may be substituted for the above education/experience requirements.

Other Required Experience


Position Posting Category

Non Clinical Professional/Technical

Nearest Major Market: Greenville
Nearest Secondary Market: South Carolina

Job Segment: Rehabilitation, Counseling, Social Worker, Healthcare, Service