PBO CUSTOMER SERVICE REP F/T

Maintains Customer Service telephone lines for the University Medical Group, requesting claims, medical records & EOB's as needed to completely resolve all issues on accounts and any other duties as assigned.  Coordinates collections of delinquent unpaid accounts.  Maintains and fosters effective public relations with patients and public in accordance with GHS/UMG Standards of Behavior

High School Diploma or Equivalent

2 Years - Billing or Customer Service experience in a Clinical Office setting

N/A

Bachelor Degree in Business, Health Administration, Finance, or Accounting and 1 year of the above stated experience; OR 2 years billing, bookkeeping, scheduling and customer service in a non-medical field, with heavy direct public contact may be considered

Call Center experience - Preferred

Non Clinical Professional/Technical