Share this Job

PBO CUSTOMER SERVICE REP F/T

Date: Jan 12, 2021

Location: Greenville, SC, US

Company: Prisma Health

Bilingual (Spanish / English) candidates are encouraged to apply.

Requisition # 68665 

Employment Type Full-time 

Job Class
REPRESENTATIVE
FLSA
Non-Exempt
Job Summary

Maintains Customer Service telephone lines for the University Medical Group, requesting claims, medical records & EOB's as needed to completely resolve all issues on accounts and any other duties as assigned.  Coordinates collections of delinquent unpaid accounts.  Maintains and fosters effective public relations with patients and public in accordance with GHS/UMG Standards of Behavior

Supervisory/Management Responsibilities
This is a non-management job that will report to a supervisor, manager, director or executive.
Minimum Education

High School Diploma or Equivalent

Minimum Experience

2 Years - Billing or Customer Service experience in a Clinical Office setting

Required Certifications/Registrations/Licenses
NOT APPLICABLE
Specific Acceptable Credentials (if applicable)

N/A

In lieu of the Above Minimum Requirements

Bachelor Degree in Business, Health Administration, Finance, or Accounting and 1 year of the above stated experience; OR 2 years billing, bookkeeping, scheduling and customer service in a non-medical field, with heavy direct public contact may be considered

Other Required Experience

Call Center experience - Preferred

 

Position Posting Category

Non Clinical Professional/Technical


Nearest Major Market: Greenville
Nearest Secondary Market: South Carolina

Job Segment: Customer Service Representative, Medical, Call Center Representative, Call Center, Customer Service, Healthcare