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PHYSICIAN FINDER SPECIALIST

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Date: Jan 29, 2019

Location: Greenville, SC, US, 29605

Company: Greenville Health System

Bilingual (Spanish / English) candidates are encouraged to apply.

Requisition # 41371 

Employment Type Full-time 

Job Class

REPRESENTATIVE

FLSA

Non-Exempt

Job Summary

This position is responsible for providing efficient and professional access to GHS through communications including but not limited to marketed telephone lines, literature fulfillment, outbound call campaigns, and electronic interactions.  The Physician Finder Specialist manages connections between callers and physician practices and/or healthcare services for appointments.  The primary role is to provide accurate marketing referrals to the caller and schedule new patient appointments when appropriate.  Must maintain excellent knowledge of GHS physicians and services.  Specifically;  calls are answered timely, complaints and errors are addressed and resolved, marketing referrals are accurate, documented and converted to appointments, all while delivering exceptional customer service.

Supervisory/Management Responsibilities

This is a non-management job that will report to a supervisor, manager, director or executive.

Minimum Education

High School diploma or equivalent

Minimum Experience

1 year - Providing customer service and scheduling resources in a healthcare setting is required.

Required Certifications/Registrations/Licenses

NOT APPLICABLE

Specific Acceptable Credentials (if applicable)

N/A

In lieu of the Above Minimum Requirements

N/A

Other Required Experience

 N/A

Position Posting Category

Non Clinical Professional/Technical


Nearest Major Market: Greenville
Nearest Secondary Market: South Carolina

Job Segment: Physician, Healthcare

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